Guides

AEDO amu-guest Cisco AnyConnect eduroam iKOS KOS Microsoft Copilot Microsoft Outlook/Exchange Microsoft Teams Moodle Computers and laptops Login credentials YSoft SafeQ

Human resources systems

Students Teachers Employees

AEDO

Seminar on the electronic processing of domestic business trips
[Available in Czech only] [Available after login] Video recording of the seminar.

Service description

Wi-Fi networks

Students Teachers Employees

amu-guest

Connecting to the amu-guest Wi-Fi network
Instructions for connecting to the amu-guest Wi-Fi network.

Service description

VPN

Students Teachers Employees

Cisco AnyConnect

Connecting to Cisco AnyConnect VPN
Instructions for installing the Cisco Secure Client application and setting it up to connect to the AMU VPN.

Service description

Wi-Fi networks

Students Teachers Employees

eduroam

Connecting to the eduroam Wi-Fi network
Instructions for connecting to the eduroam Wi-Fi network using configuration utilities or profiles for various operating systems.
Changing the password for the eduroam Wi-Fi network
Instructions for changing your own password for the eduroam Wi-Fi network, which is done in the Intranet.

Service description

Study inf. systems

Students Teachers Employees

iKOS

Installing and running iKOS for the first time
Instructions for installing and first launching the iKOS application and the related installation of the Java environment.
iKOS User documentation
[Available in Czech only] Access to team in Teams is granted to selected employees. If you need access and do not have it yet, please contact the Helpdesk IT.

Service description

Study inf. systems

Students Teachers Employees

KOS

User Manual for Students
[Available in Czech only] User manual for the KOS student information system for the student role.
User Manual for Doctoral students
[Available in Czech only] User manual for the KOS student information system for the Doctoral student role.
User Manual for Teachers
[Available in Czech only] User manual for the KOS student information system for the teacher role.
Introduction to study for AMU students
A list of videos focusing mainly on the topic of the KOS learning system from the student's perspective.
KOS (for teachers)
[Available in Czech only] A list of videos focusing mainly on the topic of the KOS learning system from a teacher's perspective.

Service description

Artificial Intelligence

Students Teachers Employees

Microsoft Copilot

Microsoft Copilot training for AMU employees
[Available in Czech only] [Available after login] Recording of the Microsoft Copilot training for AMU employees - 03.03.2026.
Microsoft Copilot training for AMU students
[Available in Czech only] [Available after login] Recording of the Microsoft Copilot training for AMU students - 11.03.2026.

Service description

Mail systems

Students Teachers Employees

Microsoft Outlook/Exchange

Installing the Outlook application on smartphone
Instructions for installing and configuring the Outlook application on Android or iOS smartphones.
Basic tasks in Outlook desktop application
[Available in Czech only] A guide to the most common operations in the desktop mail client Microsoft Outlook.
Basic tasks in Outlook on the web
[Available in Czech only] A guide to the most common operations in Outlook mail on the web.

Service description

Teams workplaces

Students Teachers Employees

Microsoft Teams

Basic orientation in Microsoft Teams
[Available in Czech only] The document summarizes the basic tasks in Microsoft Teams and shows useful tips for working in teams and video calls.
Basic introduction to Microsoft Teams
[Available in Czech only] How to sign in to Microsoft Teams; Chat; Video calls; File sharing; Teams.
Working in a classroom team (for teachers)
[Available in Czech only] Team activation; Adding team members; Chatting; Video chatting (within the course); Channel creation; File sharing.
Video call options
[Available in Czech only] Video calling options and features in Microsoft Teams.
Introduction to taking classes (for students)
[Available in Czech only] How to log in to Microsoft Teams; How to take class in Microsoft Teams; Practical information on video chat.
Microsoft Teams assignments (for teachers)
[Available in Czech only] Introduction to creating Assignments for students in Microsoft Teams. Shows how to manage the assignment timeline, instructions, add resources to submit, and more.
Microsoft Teams assignments (for students)
[Available in Czech only] Getting to know the Assignments application in Microsoft Teams. Shows how to find assignments from the teacher, instructions on how to submit work that is assigned by the teacher, and other options.
Help and tutorials for Microsoft Teams
Official Microsoft Teams Help from Microsoft.
Microsoft Teams for educational organisations
A guide to Microsoft's information on Microsoft Teams in the education environment.
Microsoft Teams tutorial video
Official Microsoft Teams tutorial videos from Microsoft.

Service description

Tests and E-Learning

Students Teachers Employees

Moodle

Guides for AMU Teachers and Course Creators
[Available in Czech only] [Available after login] These guides are intended for teachers who use Moodle for teaching and course administration. They provide essential rules and procedures, solutions to common specific requirements, as well as information about available training sessions and updates related to the use of the system.
Instructions from MUNI
[Available in Czech only] Within the instructions, please disregard the notes on the ELF system, which is not available at AMU.
Moodle as a system for creating, managing and running online courses
[Available in Czech only] Brief description of the main features, functions and options.
Moodle at AMU
[Available in Czech only] Presentation.
Moodle at AMU
[Available in Czech only] Video of the presentation.

Service description

Computers and laptops

Students Teachers Employees

Computers and laptops

Updating the changed password on a school laptop
Instructions for school laptop owners on updating login credentials after changing the AMU network password.

Service description

Students Teachers Employees

Login credentials

Change of AMU network password
Instructions for changing the main password for the AMU network.
Reset of a forgotten AMU network password
Instructions for resetting a forgotten main password for the AMU network.
Adding a second multi-factor authentication method
Instructions for adding a second multi-factor authentication method to your AMU network credentials.

Service description

Print services

Students Teachers Employees

Ysoft SafeQ

Printing, copying and scanning
Instructions and information on how to use the SafeQ system for printing, copying, and scanning.

Service description